Privacy Policy & Terms

 

  • The following Privacy Policy governs the online information collection practices of Quinton Roast (“we,” “us,” or “our”). It outlines the types of information we gather about you while you are using https://quintonroast.com (the “Site”), and the ways we use this information.

    This Privacy Policy does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

    Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. Because the internet is an evolving medium, we may update this Privacy Policy in the future. If we do, we’ll post the changes on this page and update the Effective Date. By continuing to use the Site after changes are posted, you accept the Privacy Policy as modified.

  • Information You Voluntarily Provide

    We may collect and store personal information that you voluntarily provide while using the Site, including when you:

    • Register for courses, programs, or coaching

    • Join our community hosted on Circle

    • Subscribe to our email list via Kit

    • Engage with us through ManyChat automations

    • Purchase products or services via SamCart

    • Apply for or participate in 1:1 coaching or group coaching

    • Contact us through forms, email, or social platforms

    This information may include:

    • Name

    • Email address

    • Phone number (including via chat or messaging tools)

    • Business-related information you submit

    • Community profile information (if you join our Circle community)

    • Billing details (processed securely by third-party payment processors)

    Any information shared during coaching, applications, or direct communication

    Information Collected Automatically

    As you navigate the Site or interact with our content, we may automatically collect information including:

    • IP address

    • Device and browser type

    • Operating system

    • Pages viewed, clicks, scroll behaviour, and session duration

    • Referring URLs and traffic sources

    • Approximate geographic location (city/country level)

    • Some automatically collected data may be processed through our website hosting provider, Squarespace, as part of standard website operations and analytics.

    This data is collected using analytics tools, tracking pixels, and advertising platforms to help us understand user behaviour, improve performance, and optimise marketing.

  • We may collect and store personal information that you voluntarily provide while using the Site, including when you:

    • Register for courses, programs, or coaching

    • Join our community hosted on Circle

    • Subscribe to our email list via Kit

    • Engage with us through ManyChat automations

    • Purchase products or services via SamCart

    • Apply for or participate in 1:1 coaching or group coaching

    • Contact us through forms, email, or social platforms

    This information may include:

    • Name

    • Email address

    • Phone number (including via chat or messaging tools)

    • Business-related information you submit

    • Community profile information (if you join our Circle community)

    • Billing details (processed securely by third-party payment processors)

    • Any information shared during coaching, applications, or direct communication

  • We may use cookies and similar technologies (such as pixels and web beacons) to:

    • Remember your preferences

    • Understand how visitors use the Site

    • Improve your experience

    • Measure advertising and marketing performance (including retargeting)

    Cookies are small files your browser places on your device for record-keeping purposes. You can control cookies through your browser settings. Note: disabling cookies may affect Site functionality.

  • We may use your information to:

    • Deliver courses, coaching, community access, and services

    • Manage memberships and community participation via Circle

    • Communicate via email (Kit) and messaging automation (ManyChat)

    • Process payments and transactions via SamCart

    • Automate workflows and integrations using Zapier

    • Respond to inquiries, applications, and support requests

    • Improve products, services, and user experience

    • Run and optimise paid advertising campaigns

    • Measure marketing and content performance across platforms

    • Maintain security, prevent fraud, and comply with legal obligations

    • Provide content, products, services, and support

    • Process transactions and deliver purchases

    • Send updates, marketing messages, and educational content (you can unsubscribe anytime)

    • Respond to inquiries and requests

    • Improve the Site, offers, and user experience

    • Conduct analytics, measurement, and performance reporting

    • Protect against fraud, abuse, and security risks

    • Comply with legal obligations

  • We may share your information with trusted third parties strictly as necessary to operate our business, including:

    • Email and messaging providers: Kit, ManyChat

    • Automation tools: Zapier

    • Payment processors and checkout platforms: SamCart

    • Community platform: Circle

    • Advertising and analytics platforms: Meta (Facebook/Instagram), Google (YouTube & Ads), TikTok

    • Hosting, analytics, and infrastructure providers

    • Website hosting and infrastructure: Squarespace

    We do not sell your personal information as a data broker. However, certain advertising and analytics activities may be considered “sharing” under applicable privacy laws.

  • If you voluntarily make personal information publicly available (for example, in community spaces, comments, forums, or social platforms), that information may be viewed, collected, and used by others. We cannot be responsible for the unauthorised use of information you choose to share publicly.

  • The Site may link to third-party websites or services, or offer third-party products. We do not control those third-party privacy practices. Any information you provide to a third party is governed by their privacy policy, not ours.

  • We maintain a presence on third-party platforms including:

    • YouTube

    • Instagram

    • Facebook Pages

    • TikTok

    • Twitter

    • LinkedIn

    • REDDIT

    If you interact with us on these platforms, any information you provide is governed by the privacy policies of those platforms. We are not responsible for how third parties collect, store, or use your information.

  • We use cookies, pixels, and similar tracking technologies, including but not limited to:

    • Meta Pixel (Facebook & Instagram)

    • TikTok Pixel

    • Google Ads conversion tracking

    • YouTube tracking (via Google/YouTube Ads)

    These technologies help us:

    • Measure advertising performance

    • Understand user interactions with our Site

    • Deliver relevant advertising across platforms

    • Retarget users who have visited our Site or interacted with our content

    You can control cookies through your browser settings and opt out of certain advertising features via the relevant platform settings (Google, Meta, TikTok). Disabling cookies may affect Site functionality.

  • We may use Google Analytics and related features to understand site usage and marketing performance. These tools may use cookies and similar identifiers to collect data about your activity on our Site.

    You may opt out of certain Google tracking by using Google’s ad settings and/or browser-based controls. You can also use industry opt-out tools such as those provided by the Network Advertising Initiative.

  • If we advertise on Meta platforms (Facebook/Instagram), we may use tools such as the Meta Pixel and conversion APIs to measure ad performance and improve targeting. Data collected through these tools may be used in accordance with this Privacy Policy and Meta’s terms.

    We may share limited information with service providers acting on our behalf to support advertising operations and measurement. We do not knowingly use advertising data to build personally identifying profiles outside permitted advertising purposes.

  • We run paid advertising campaigns across platforms including:

    • Meta (Facebook & Instagram Ads)

    • Google Ads (including YouTube Ads)

    • TikTok Ads

    • Twitter Ads

    • Linkedin Ads

    Advertising platforms may use cookies, pixels, or similar technologies to collect data about your interactions with our Site and ads. This data is used to measure performance, optimise campaigns, and show relevant ads.

  • Coaching & Community-Specific Data

    Information shared during 1:1 coaching, group coaching, or community participation may include sensitive business or personal insights. This information is used solely to deliver services and is not publicly disclosed by us.

    Community participation is subject to platform-specific privacy controls and user responsibility for information voluntarily shared with others.

  • If you are located in the EEA or UK, and your data is subject to GDPR, you may request:

    • Access

    • Correction

    • Deletion

    • Restriction or objection to processing

    • Data portability

    To make a request, contact:
    📧 info@quintonroast.com

  • If you are a California resident, you may have the right to:

    • Request disclosure of personal data collected

    • Request deletion (subject to legal exceptions)

    • Request a portable copy of your data

    • Opt out of certain data “sharing” related to targeted advertising

    Requests can be made by contacting:
    📧 info@quintonroast.com

  • We only send marketing emails to people who have opted in, requested information, registered, purchased, or otherwise consented where required. Every marketing email includes an unsubscribe link, and you can opt out anytime.

  • This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it. If you believe a child has provided personal data, contact info@quintonroast.com.

    • Your data is stored and processed using reputable third-party platforms with industry-standard security practices. Access is limited to those who require it to deliver services. While we take reasonable precautions, no system is entirely secure.

    • Our website is hosted on Squarespace, which provides the online platform that allows us to deliver content, collect information, and operate this Site. Your data may be stored through Squarespace’s data storage, databases, and general applications. Squarespace stores your data on secure servers behind a firewall.

  • We may update this policy at any time. Changes will be posted on this page, and the Effective Date will be updated.

  • If you have questions or concerns regarding this Privacy Policy, contact:

  • We use Kit for email marketing and ManyChat for automated messaging. You will only receive communications if you have opted in, requested information, purchased a product, or otherwise consented where required by law.

    All marketing emails include an unsubscribe link. You may opt out at any time.

 
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